Client journey

Our aim is to help you build a clear financial strategy, so you know what comes next and why.

Your personalised five-step plan

01 – Understanding you

We start by getting to know you, your financial goals, lifestyle priorities and risk comfort. Through detailed questionnaires and discussions, we explore your objectives and any concerns, allowing us to capture the full picture of your finances. Our questionnaires are designed by behavioural psychologists, making them easy to complete and helping us better understand you and your objectives.

This step also identifies inconsistencies or gaps in your answers, which helps guide our discussions and ensures the recommendations we create are genuinely tailored to your needs. It sets the foundation for a plan that works for both your life and your ambitions.

03 – Personalised strategy development

Once we understand your risk profile and goals, we create a tailored financial strategy. This includes projections, investment options and clear pathways to achieve your objectives.

We provide visual tools, like graphs comparing scenarios, so you can see potential outcomes and make informed decisions. This step transforms data into a practical plan that feels manageable and is relevant to your life.

05 – Ongoing review and adaptation

Financial planning isn’t static, so we revisit your plan regularly. Markets change, circumstances evolve and your objectives may shift – our regular reviews allow for adjustments as and when needed.

In these sessions, we’ll compare outcomes and tweak strategies, so you remain comfortable with your investments. This ongoing process helps to keep your plan aligned with your lifestyle and goals, giving you the flexibility to enjoy life while staying on track financially.

02 – Assessing your risk and opportunities

Next, we use our Dynamic Planner tools to analyse your financial situation and investment attitude. Your answers are run through software to highlight potential risks and inconsistencies, and we benchmark your portfolio against market standards. The tools have been designed by behavioural psychologists in conjunction with Reading University.

We review how you might feel if markets fall, exploring potential scenarios and how different approaches could impact your objectives. Our goal is to create a plan that balances ambition with peace of mind, helping you invest in a way that aligns with your comfort level.

04 – Implementation and action plan

With the strategy agreed, we help you put it into action. We work with you to structure your investments, pensions and savings, addressing both short- and long-term priorities.

You leave the meeting with a clear action plan, including next steps and timelines. Our goal is that you feel organised, reassured and confident to move forward.

01 – Understanding you

We start by getting to know you, your financial goals, lifestyle priorities and risk comfort. Through detailed questionnaires and discussions, we explore your objectives and any concerns, allowing us to capture the full picture of your finances. Our questionnaires are designed by behavioural psychologists, making them easy to complete and helping us better understand you and your objectives.

This step also identifies inconsistencies or gaps in your answers, which helps guide our discussions and ensures the recommendations we create are genuinely tailored to your needs. It sets the foundation for a plan that works for both your life and your ambitions.

02 – Assessing your risk and opportunities

Next, we use our Dynamic Planner tools to analyse your financial situation and investment attitude. Your answers are run through software to highlight potential risks and inconsistencies, and we benchmark your portfolio against market standards. The tools have been designed by behavioural psychologists in conjunction with Reading University.

We review how you might feel if markets fall, exploring potential scenarios and how different approaches could impact your objectives. Our goal is to create a plan that balances ambition with peace of mind, helping you invest in a way that aligns with your comfort level.

03 – Personalised strategy development

Once we understand your risk profile and goals, we create a tailored financial strategy. This includes projections, investment options and clear pathways to achieve your objectives.

We provide visual tools, like graphs comparing scenarios, so you can see potential outcomes and make informed decisions. This step transforms data into a practical plan that feels manageable and is relevant to your life.

04 – Implementation and action plan

With the strategy agreed, we help you put it into action. We work with you to structure your investments, pensions and savings, addressing both short- and long-term priorities.

You leave the meeting with a clear action plan, including next steps and timelines. Our goal is that you feel organised, reassured and confident to move forward.

05 – Ongoing review and adaptation

Financial planning isn’t static, so we revisit your plan regularly. Markets change, circumstances evolve and your objectives may shift – our regular reviews allow for adjustments as and when needed.

In these sessions, we’ll compare outcomes and tweak strategies, so you remain comfortable with your investments. This ongoing process helps to keep your plan aligned with your lifestyle and goals, giving you the flexibility to enjoy life while staying on track financially.

FAQs

Find answers to our most commonly asked questions here.

Read all FAQs
Does the Financial Conduct Authority (FCA) regulate you?

Yes. We are regulated by both the Financial Conduct Authority and the Institute of Chartered Accountants.

Where are you based, and do you work with clients outside your local area?

We are based in Harrow and work with clients primarily within an hour’s commute of Harrow or central London. We also advise clients internationally, including those based in Dubai and Australia.

Do I have to pay for an initial meeting?

No. The initial meeting is at our expense, and all fees will be set out clearly at the outset before any work begins.

Will I get to work directly with Alan?

Yes. Alan works directly with clients and remains your main point of contact, providing personal advice throughout your relationship.

“Using a financial adviser is about trust. You can trust Alan.”

Jeffery Elliott, Millwood Designer Homes Ltd

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Alpha Investments
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