Our team commitment to you

As a client of Alpha Investments & Financial Planning Ltd, we want you to understand our team commitment to you and know you have the right to expect the following standards from us:

• As a valued client you will receive friendly, courteous and excellent standard of service.
  You will be respected and never taken for granted.
• We will honour our commitments to you absolutely.
• Our services will always be of an exceptional quality and designed, wherever appropriate,
  to add significantly to your business or personal wealth.
• You will always be able to ask for – and receive – our help.
• We believe totally that your perception of our performance is always the reality.
• We shall acknowledge any communication you have with us before the end of the next
  working day.
• We shall be honest, truthful and “up-front” with you at all times.
• We shall communicate with you frequently and openly and aim to establish a long term
  relationship with you.
• Our services will always be of the highest quality and value.
• Your feedback is critical to our aim of continuing innovation and improvement. We look
  forward to receiving your ideas, comments and suggestions.