Our team commitment to you
As a client of Alpha Investments & Financial Planning Ltd, we want you to understand our team commitment to you and know you have the right to expect the following standards from us:
- As a valued client you will receive friendly, courteous and excellent standard of service.
You will be respected and never taken for granted.
- We will honour our commitments to you absolutely.
- Our services will always be of an exceptional quality and designed, wherever appropriate,
to add significantly to your business or personal wealth.
- You will always be able to ask for – and receive – our help.
- We believe totally that your perception of our performance is always the reality.
- We shall acknowledge any communication you have with us before the end of the next
- We shall be honest, truthful and “up-front” with you at all times.
- We shall communicate with you frequently and openly and aim to establish a long term
relationship with you.
- Our services will always be of the highest quality and value.
- Your feedback is critical to our aim of continuing innovation and improvement. We look
forward to receiving your ideas, comments and suggestions.