Our team commitment to you

As a client of Alpha Investments & Financial Planning Ltd, we want you to understand our team commitment to you and know you have the right to expect the following standards from us:

  • As a valued client you will receive friendly, courteous and excellent standard of service.
    You will be respected and never taken for granted.
  • We will honour our commitments to you absolutely.
  • Our services will always be of an exceptional quality and designed, wherever appropriate,
    to add significantly to your business or personal wealth.
  • You will always be able to ask for – and receive – our help.
  • We believe totally that your perception of our performance is always the reality.
  • We shall acknowledge any communication you have with us before the end of the next
    working day.
  • We shall be honest, truthful and “up-front” with you at all times.
  • We shall communicate with you frequently and openly and aim to establish a long term
    relationship with you.
  • Our services will always be of the highest quality and value.
  • Your feedback is critical to our aim of continuing innovation and improvement. We look
    forward to receiving your ideas, comments and suggestions.