As an Alpha Investments & Financial Planning Ltd Client, we want you to know you have the right to expect the following standards from us:
1. As a valued client you will receive friendly, courteous, excellent service. You will be respected and not taken for granted.
2. We will honour our commitments to you absolutely.
3. Our services will always be of an exceptional quality and designed, where appropriate to add significantly to your business or personal financial affairs.
4. You will always be able to seek our help.
5. We believe totally that your perception of our performance is always the reality.
6. We shall acknowledge any communication you have with us before the end of the next working day.
7. We shall be honest, truthful and "up-front" with you at all times.
8. We shall communicate with you frequently and openly and establish a long term relationship with you.
9. Our services will always be the absolute best quality and value.
10. Your feedback is critical to our continuing to innovate and improve. We're always looking forward to your ideas, your comments and your suggestions.
Alpha Investments and Financial Planning Ltd is entered on the FSA register under reference 546200 and is authorised and regulated by the Financial Services Authority. The FSA do not regulate tax advice and business sales. Registered in England & Wales under number 07373148.
The guidance and/or advice contained within this website are subject to the UK regulatory regime, and are therefore targeted at consumers based in the UK.
